Census Day was on Sunday, though many people had already completed their forms, online and on paper, across the country.
ONS Census field officers start working on Monday 22nd March. They will be calling at houses from whom we have not received a completed census. That should avoid anyone who completed theirs online on Census Day and if one is still in the post the officer will annotate the record and not call back until time has passed for that form to be received and processed. They will not be completing forms there and then with householders – ONS Census field officers will observe social distancing and never enter a house – but will be able to offer a wide range of support and advice, including arranging for replacement unique access codes, paper forms if they are needed and answering specific questions. They will also be able to point householders towards sources of help to actually complete the census with people who are struggling to do so themselves.
We would like to clarify our guidance on what a member of the public should do if they are concerned that the person on their doorstep is not a genuine census official:
- Census officers will carry an ID card with their photograph and name
- Census officers will work through the day to make contact with residents but will not call before 09:00 or after 20:00
- Census officers will never ask for money or bank details
- Census officers will never need to enter someone’s home
- Census officers will have census leaflets and paper questionnaires with them
- If the householder is still concerned, they can ring the contact centre for further advice:
In this part of East Sussex, we are fortunate to have a range of resources:-
Census Support Centres
RVA, 47 London Rd, Bexhill-on-Sea TN39 3JY
Seaview Project, Southwater Centre/Hatherley Rd, Saint Leonards-on-sea TN37 6LB
HVA, Central Hall, Station Road, Hastings TN34 1NG
t. 01424 444010
Opening Hours: Mon-Fri 9am-4.30pm
These centres are currently offering a telephone completion service.
There’s also the Census Contact Centre which can be contacted on 0800 141 2021.There’s a lot of information at https://census.gov.uk/ There isn’t a search function but it is logically arranged and the guidance is very clear.